General booking conditions

The clauses contained in this document constitute the contract between Vieux Loup de Mer and the holder, who must be aged 18 and over at the time of making the reservation.

Reservation, first payment and final payment
For a reservation at the regular rate, a first payment, representing 50% of the total amount including applicable taxes, will be required. The final payment is due upon arrival.

If you select a promotional rate, the full amount of your stay will be charged at the time of reservation. The balance of the promotional rates is non-refundable and non-modifiable.

Confirmation and payment method
The reservation of your stay will be confirmed when the payment made by credit card, Visa and/or Master Card, has been authorized by the credit company. In the case of payment by check, the reservation will be confirmed upon proof of cash.

Late reservations
In the case of a reservation made less than ten (10) days before the rental period, full payment by credit card is required and the 15-day cancellation policy applies.

Cancellation more than fifteen (15) days before the reservation date
In the case of a complete or partial cancellation made by the reservation holder, more than fifteen (15) days before the date of the reservation for any reason whatsoever, a fee of 50% calculated on the first payment made will be retained and the balance will be refunded to the holder.

Cancellation less than fifteen (15) days before the reservation date
In the case of a cancellation, complete or partial, made by the holder of the reservation, less than fifteen (15) days before the date of the reservation, and this, for whatever reason, the totality of the first payment will be retained. For cancellation or modification, complete or partial, and this, for any reason whatsoever, made by the holder of the reservation less than 48 hours before the start date of the reservation, the full amount of the reservation will be required. This same policy will also apply in the case of a no-show, on the day of the beginning of the reservation.

Reservation modification
The holder of the reservation may make a change to the reservation, free of charge if the change is made more than fifteen (15) days before the reservation date. In the case of a change made less than fifteen (15) days before the reservation date, the change will be processed according to the cancellation terms already listed in this contract. No modification can be made less than fifteen (15) days before the date of the reservation.
Vieux Loup de Mer assumes no responsibility for any cancellation or modification of a reservation due to environmental conditions (weather and road conditions, natural disasters, forest fires, floods, etc.).

Concerning the premises
It is the responsibility of the reservation holder to leave the premises in a clean condition. Vieux Loup de Mer reserves the right to claim monetary compensation for the replacement of missing or damaged equipment during the rental period.

Concerning the maximum capacity of occupants per rental unit
It is the responsibility of the reservation holder to respect the maximum number of occupants for each rental unit. Vieux Loup de Mer reserves the right to interrupt the rental period (without refund) or to charge an additional amount per additional person per night.

Presence of pets on the site
Vieux Loup de Mer prohibits, at all times, the presence of animals inside the buildings and on the outside site of the company.

Loss or theft on the site
Vieux Loup de Mer does not assume any responsibility for the loss or theft of personal belongings on the site.

Curfew
To provide a peaceful environment, we ask that you cease all outside activities as of 10:00 pm.

Validity
The validity of this contract expires on December 31st of 2024 and is subject to change without notice. The reservation holder declares that he/she has read and understood these terms and conditions and agrees to them, failing which he/she must notify Vieux Loup de Mer upon receipt of this document.